1. Help Center
  2. Account Administration

Malware Checker Instructions

The ClaimWizard Support team has put together this guide to help you diagnose and correct a virus or malware infestation on your computer that may be affecting your ability to properly and safely use ClaimWizard.

ClaimWizard does not install software in your internet browser or your local computer. Malware is normally spread by the installation of untrusted software, browser extensions, or in the form of free mapping or weather software.

Your best course of correction is to contact the IT person/team at your company and have them run a full-system scan of your computer.

What is Malware?

Malware includes viruses, spyware, adware, and various other types of harmful software. But what type of impact does malware have on your computer? While most types of malware often go unnoticed in your systems, it’s imperative to take the precautions necessary to detect and prevent malware infections. If you don’t have proper and updated anti-virus software and firewalls installed, malware can infiltrate your system and stay hidden until extensive damage is done.

Malware impacts your computer in the following ways:

  • Slows computer or web browser speeds
  • Prevents clicking on text input fields in a browser
  • Steals sensitive information
  • Allows unauthorized access to system resources
  • Creates problems connecting to networks
  • Results in frequent freezing or crashing
  • Installing additional software
  • Creating unwanted popup ads
  • Switching computer settings
  • Changing the homepage

Malware could be used for identity theft to gather personal information or data from your computer. Malware can hijack your browser to redirect you to sites for its purposes. Malware can infect your computer and use it as a server to broadcast various files or attacks. Malware can send spam through and to your inbox.

Using a Malware Checker

Malwarebytes is one of the most popular and most used anti-malware software for computers. It is able to find and remove many types of malware without costing you anything (using the free trial). When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.

The first time you install Malwarebytes, you’re given a free 14-day trial of the premium edition, which includes preventative tools like real-time scanning and specific protection from ransomware. After two weeks, it automatically reverts to the basic free version that will detect and clean up malware infections only when you run a scan.

If your computer and browser have been infected, chances are it will be infected again in the future. It may be a wise business security decision to purchase and run this software on every computer in your office.