Can custom file numbers be set within ClaimWizard?

We don’t assign random numbers to claims. By default claim numbers are:

  • 4 digit year
  • 2 digit month
  • 4 digit sequence that starts over at the beginning of every month

The file number is based on the date that the claim is physically entered into ClaimWizard.

We do not use the carrier claim number as the public adjuster claim number because we have seen duplicates across carriers. You can still search for carrier claim number and retrieve the information you want. It is up to you if you choose to ignore the internally assigned claim number.