Bulk Phase Changes in ClaimWizard
Objective
To efficiently make bulk changes to phases in claims within Claim Wizard.
Key Steps
- Access the Open Claims dashboard workbench within Claim Wizard.
- Select the claims you want to change phases for by using the new column on the left-hand side.
- Choose the claims in the desired phase (e.g., negotiation).
- Utilize the dropdown box above the column to select the option to change the phase.
- Select the new phase for the claims (e.g., invoicing).
- Confirm the phase change by clicking on the "change" button.
- Verify that all selected claims moved successfully to the new phase.
Cautionary Notes
- Select claims accurately to prevent errors in phase changes.
- Double-check the new phase selection before confirming the change to avoid mistakes.
Tips for Efficiency
- Use the dropdown feature to quickly change phases for multiple claims at once.
- Regularly review and document phase changes to maintain a clear record of claim progression.