Updating Date of Loss on a Claim

Objective: To accurately enter or change the date of loss on a specific claim in Claim Wizard.

Key Steps:

1. Open Claim Wizard and search for the claim you need to update.
2. Navigate to Claim (Alt-Click on the file number) and then select Claim Summary.
3. Scroll down to Lost Details and click on the Edit Lost Details button.
4. Enter the new date of loss in the designated field.
5. If applicable, input the time of loss as well.
6. Click Save

Cautionary Notes:

• Ensure the accuracy of the new date of loss entered to avoid discrepancies in the claim.
• Double-check the time of loss, if applicable, to ensure all details are correct.

Tips for Efficiency:

• Familiarize yourself with the Claim Wizard interface to navigate efficiently.
• Track all changes made to claims for future reference and auditing.