Processing Partial Payments on Carrier Checks

Objective

To accurately record and disburse partial payments received from a carrier for a claim, ensuring that the remaining balance is tracked for future reference.

Key Steps

1. Navigate to the claim ledger to track incoming and outgoing money, specifically under the "Demands and Offers" section.

2. Access the payment tab and add the received payment information.

3. Apply the payment to the appropriate sections of the claim that require payment.

4. Proceed to the disbursements tab and open the disbursement worksheet.

5. Verify the set fee percentage for the claim and calculate the amount to be paid based on the received partial payment.

6. Adjust the payment amount accordingly in the worksheet and save the changes.

7. Confirm the resolved amount and mark it as paid or outstanding as necessary.

8. Generate a company fee disbursements report to track all payments made by the client for reference and reconciliation.

Cautionary Notes

• Double-check all calculations to ensure accuracy in payment distribution.

• Always save changes and mark the resolution date to maintain a clear payment history.

• Provide explanations for any zero fees or deviations from the standard payment rates for accountability.

Tips for Efficiency

• Utilize the disbursement worksheet to streamline the process of calculating and distributing partial payments.

• Run reports regularly to stay updated on all client payments and fee adjustments.

• Maintain detailed notes and documentation for transparency and audit purposes.