Objective:

To effectively open a support ticket for Claim Wizard to receive assistance with any issues or questions.

Key Steps:

1. Go to help.claimwizard.com to access the knowledge base.

2. Search for the issue or question in the knowledge base articles and videos.

3. If unable to find the needed information, click on "Open a Support Ticket".

4. Fill in the required fields with your name, company name, and email associated with your Claim Wizard account.

5. Provide detailed information in the "What you need help with" and "Ticket details" sections, including the who, what, where, when, why, and how of the issue, and consider attaching a screencap if necessary.

6. Select the appropriate category for the issue to ensure it is routed to the correct team within Claim Wizard.

Cautionary Notes:

• Ensure all required fields are filled out accurately to avoid delays in receiving support.

• Provide detailed information to help the support team understand and address the issue effectively.

Tips for Efficiency:

• Prioritize searching the knowledge base before opening a support ticket to potentially find a solution faster.

• Be specific and thorough in explaining the issue to expedite the resolution process.

• Attach any relevant screenshots or additional information that can assist the support team in resolving the issue promptly.

By following these steps, you can efficiently open a support ticket for Claim Wizard and receive timely assistance for any issues or questions you may have.