Basics
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      Where are emails kept in ClaimWizard?

      If you open a claim in ClaimWizard, any archived emails sent into that claim will be listed in Activity Log & Message Archive.

      To view any file attachments within emails

      -- click on the blue link for each/any file attachment...

      ClaimWizard - Email attachment in email header

      -- open the FILES section of the claim and look for the [Email Attachments] BETA folder (this will be created automatically by ClaimWizard when needed). Right now this feature is in BETA and does not allow you to move/delete files from this directory.

      ClaimWizard - Email Attachments beta folder